Shark - Matrix Plus with HEPA Base
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Reddit Reviews:
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Based on 1 year's data from Jan 28, 2026 How it works
Liked most:
315
63
"I’ve seen on the camera the poor guy making multiple trips to self empty while in one room but it’s cut the hair buildup tenfold."
"With three they can just make it to a full week for emptying. ... Life changing."
"One huge leg up for a Shark over Roomba is that the brush roller is similar to a vacuum (e.g. hard plastic), whereas the roomba is a plastic roller with a rubber cover that is DESTROYED by dog fur and you have to frequently replace."
106
20
"I’ve seen on the camera the poor guy making multiple trips to self empty while in one room but it’s cut the hair buildup tenfold."
"With three they can just make it to a full week for emptying. ... Life changing."
"the hair cutting feature on the dock means i havent had to get in there and chop out all the cat hair or long hair from 2x long haired humans."
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"It also doesn’t bump into stuff, slows down and turns around before running into anything. I am impressed. ... The navigation is night and day between this and J9+, no more bumping or getting lost. ... I think it’s better, it has the front facing camera which looks to be higher resolution, plus the LiDAR does make a huge difference to the speed of navigation, plus it doesn’t bump into furniture or doors anymore."
"The best feature of the L40/X40/p10 pro ultra is that they have class leading object avoidance so you don't have to pick up your cat's toys or prep your house every time you want to run the robot meaning you can run it on a daily schedule which will keep your house cleaner. ... I run my X40s daily and they never get stuck on cables, cat toys and other random junk that ends up on the floor."
"On top of that, you get a great app, excellent navigation and good obstacle avoidance. ... It also has a really fantastic navigation and obstacle avoidance system that is far superior to any vacuum only robovac that I have experience with."
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"The roborock I have kicked and smashed with my foot so many times out of anger when it doesn't collaborate, and still he rocks 4-5 yrs later and no broken parts"
"I've used it daily for at least 10 years now, probably closer to 15 and apart from the fact you need to clean it periodically, it's still works like brand new."
"One huge leg up for a Shark over Roomba is that the brush roller is similar to a vacuum (e.g. hard plastic), whereas the roomba is a plastic roller with a rubber cover that is DESTROYED by dog fur and you have to frequently replace."
16
7
"it mapped the house really well. ... Turns out it will still get areas when I move furniture anyway. We got rid of a loveseat after the house map was completed and I told it to run the next day. It got the new empty area with no problem."
"It maps well! Many don't."
"Mine maps and shows you the actual map of everything in the room including the obstructions like furniture."
Disliked most:
25
116
"It's just very bad performance when it comes to vacuuming. ... This has been the same performance since day 1 with original brush also. ... It seems the suction is not as close to the floor as it should be. ... My budget eufy L60 can pick up this debris with no issue on deeper carpet. ... This is the most basic requirement of any vacuum."
"The bigger issue is that the paths are not as tight and overlapping. ... When I look at the cleaning paths with the MOVA On the tightest setting with the max number of passes (x3) It has nowhere near the coverage of the qrevos and the carpet is not clean. ... The Revos get really tight around legs while the MOVA barely tries to approach. ... Both my Qrevos are much quieter than the p10 ultra and actually leave the carpets looking clean."
"Hair Pickup on carpet is better than the S7 MaxV but still worse than the Neato D7. ... I confirmed this by running the S7 Max V first (with rubber brush), on my upstairs carpeted room - that I purposely haven't vacuumed in a week. S7 Max V barely got anything and had some wrapped around the edges - as it does. ... For me yes but I say that mostly because of the tangle free vacuuming of pet hair and the improved hair pickup on carpets. I was tired of cleaning out the old one and so far with this I have zero tangles. ... The S7 MaxV had the worst hair pickup on carpets, with the stock rubber brush, of all the bots I ever owned. Tangles were minimal but it didn't do well taking hair off the carpets (it did great on the hardwood/tile though). Swapping out the rubber to the bristle brush improved the pickup but increased the tangle problem - it also created a problem with auto-empty for me a few times. ... It mops/vacuums significantly better than my S7 MaxV. Especially on carpets (especially especially pulling dog hair off carpets). ... That being said I LOVE the anti-tangle brush. 3 Months and I haven't had to clean the brush one time. It's literally perfect for me."
7
4
"Oh yeah, the 30 day bin does not apply to shepherd and husky owners in any way shape or form!!"
"The claim of 30-days before emptying is BS, as that’s based on a non pet hair household. ... I auto run it 3 times a week and empty maybe 1-2 times a week."
"The dust bin also needs to be emptied every week, not 30 days like advertised."
19
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"The object avoidance is pretty horrendous."
"It ran me over and also bumps my dog all the time ."
"it had terrible object avoidance and took some of my lighter furniture for a ride."
2
2
"If it doesn't get run at least once a day, the roller brush will get clogged."
"My older shark needs a clean of the brushes once a week for the extra fur it catches."
2
4
"Just know the app is buggy and has little options for the robot"
"all I could get it to do was spot clean by putting it where I wanted."
"But if I was looking for something with a mop I probably would look at a different brand with a more robust app."
chawn5 0.4Daily vacuuming is a must with a ragdoll. Just add up your hourly rate and you will see how quickly the robot will pay for itself. I have one on each level of my house and run them daily. No raggie tumbleweeds! I also comb my raggie every night while watching TV! (I have the Shark robots from Costco. Mapped my house, work perfectly)
DreamingofPurpleCats 0.4Shark, whatever self-emptying model Costco has. I got mine a couple years ago, it cleans well, handles pet hair better than any other vacuum I've tried (my long-haired super-floof is a vacuum killer) and it maps nicely for logical cleaning. I use mine with hardwood floors and carpet (mix of real carpet and area rugs) and it handles all of it well. They just added some smart voice skills which I haven't tried yet, but controlling the robot from the app or the buttons on top of it is very easy. With the app it can be set to clean only one room, or clean the entire house on a regular schedule. My only complaint is that I can't schedule just specific rooms to clean regularly, I'd love to be able to do the most kitty-messy space daily and the whole house only every 2-3 days.
I have a Shark robot vacuum with the auto-emptying feature. The auto-empty is a HUGE part of making this work smoothly. The Shark is also much smarter than previous brands (iRobot and EcoVacs) that I tried. I've had mine for over a year and absolutely love it. I have used it with both wood floors and carpet, and 1-3 cats (2 of them with long hair that shed A LOT) and it easily keeps up with all of that. It's also good at avoiding most hazards like cords and cat toys. Costco usually has a recent model of the Shark robot on sale, I've sent a few people there for it. Looks like right now they have a vacuum + mop combo for $479, and you should be able to just not use the mop function if you don't want to. The Shark app is pretty decent, it will map your home and allow you to label rooms and track robot status. You can schedule whole-house cleaning through the app, or do manual cleaning for individual rooms. My only complaint is that I can't schedule individual room cleanings, I have a couple spaces that need daily vacuuming vs every few days for the whole house. Edit - it also has voice control available through Alexa and Google, but I haven't tried that as I use AppleHome which doesn't integrate with Shark.
I have a Shark self-emptying model that's done amazingly well with up to 3 (long haired, highly shedding) cats on both hard flooring and carpet. I got mine from Amazon a couple years ago, but Costco has the newest model on sale. It's smart enough to map the house and you can name the rooms, and with the HA plugin you can do some advanced scheduling beyond just "run" that the Shark app offers. In my case, 1-2 rooms always end up worse than the others, so I run those more often and will schedule them with HA once I get that finished.
JBruehler 0.4I have the Costco shark too, and it's great for a two cat household.
Matthmaroo 0.4I have the shark from Costco , it works fine. About 1 time a week you need to clean out the hair that accumulates in the robot. That said it works well. Get the one with the AI mapping of your home and the 30 day bin. ( said bin will be full of fur every week ) ( my robot would go around napping dog and come back later )
Agentofchaos2712 0.2I have 3 dogs. I just bought my first robot vacuum. I got the shark matrix plus . I honestly didn't expect a lot. Little guy is amazing. Does a great job with edges. Gets all the fur and mops too. I caught a sale got it for $200 . It navigates under my 8 seat dining table beautifully. I don't have carpet have tile and wood and it's great. It does a good job with my rugs too but I do.tuck the tassells under for the one rug with tassels.
No_Excitement6859 0.2I recently got the Shark Matrix Plus at Costco for about 300. It vacuums, mops, avoids rugs, and mapping was really easy. I absolutely love it. Some people do say it’s loud, but we have 5 cats, 4 dogs, and 3 kids, so noise isn’t even really noticeable. This thing has our floors looking better than ever, and it has cut our daily cleaning and Sunday chores down drastically. It looks like I deep clean the house every day. Highly recommend it.
casteezyboy 0.2I got the shark matrix with the self empty base without the mop. Works great and no issues with the app so far, I also like that It has Google home integration. I paid $200 at Costco, not sure I would pay much more than that. I would look into the refurbished ones I think they get down to like $150
BakedMasa 0.2Same here. I have a Dyson animal that I use once a week. I run the self emptying shark matrix the days I don’t use the Dyson. I don’t have carpet though and that seems to help. When we had carpet it required more effort on my part.
Antares135 0.1I use a Shark Matrix. It self empties and has a lot of features for its price point. It uses both bumpers and LiDAR to navigate around and vacuums up GSD and Lab fur really well.
Bart457_Gansett 0.1I like our Shark Matrix. Low cost (relatively), no mop, no bags (empties into a removable plastic bin), and the app is decent. Have been running for a few months and it’s good. We have a dog also (medium hair length). Picks up the hair really well. The claim of 30-days before emptying is BS, as that’s based on a non pet hair household. I auto run it 3 times a week and empty maybe 1-2 times a week. Once every other week it will get stuck, but for the most part it handles the terrain and the thresholds, and jumps onto an area rug well. We also have some new rugs, so they are “shedding” a lot, which makes me empty more often. I think I got it for about $279 around the holidays, but have seen them lately in the low $300’s on Amazon.
That’s crazy. I’d hate that too. How old is it / what model. I’ve never had anything like that happen. I have had it stop because the roller needs clearing, which I now clean about once a week.
I would offer a couple of things. We have a medium length hairy dog. It’s whey we got a robovac, tbh. We got a shark matrix (not selling you this one, just commenting on features I think are important to understand). We’ve had one a few months and it’s a life changer, imho. Two features I’d look for in any vac are rollers that won’t tangle because they have some advanced feature of some sort, and a self emptying bin, not a bag, a bin. I didn’t realize what an advantage the bin would be, and lucked into this feature, because I wasn’t purposely shopping for it. Maybe bags last long and compact the do hair, idk. Our “30 day bin” has a little dirt and is full of a hair ball in a week. I’d ask folks with dogs how long bags last. I’d want to make sure they aren’t ripping through them at a cost you aren’t expecting. Other than that, I love having a robovac, no more hairballs floating all around the house. Enjoy.
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